Shipping policy

ORDER PROCESSING:

Please allow 1-2 Business days to process your order. Expect an email letting you know your order is being processed.! 

STORE PICKUP -  NO STORE PICKUP!!!

LOCAL DELIVERY- NO LOCAL DELIVERY!!!

Orders placed before [9] during store hours [Mon-Friday 8:00am-5:00 pm (Closed Weekends) will be delivered the same day or the following day. All orders will get filled in a timely manner and mailed out immediately. If we have any issues with your order you will be notified by email.

When your order is ready for delivery, you will receive an email with real-time tracking information.

FLAT RATE SHIPPING 

Orders are generally shipped within [5-8 days]. We do not ship outside of the United States at this time.

​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: N/A

We are offering free shipping on any orders over $100.

INTERNATIONAL SHIPPING: 

At this time, we do not ship internationally.

Shipping charges for your order will be calculated and displayed at checkout.

REFUNDS,, RETURNS AND EXCHANGES

We do not give refunds, take returns or do exchanges, but we will give a store credit. 

In the event that your order arrives damaged in any way, please email us as soon as possible at: info@mspirtlesplacellc.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at: info@mspirtlesplacellc.com.